The refund will be made using the same payment method that was used when the purchase was made and will be processed within 10 to 45 days, depending on the date of purchase.

The issuing bank of the credit card.

The merchant must clearly detail the refund and Refund Policy and cancel purchase orders on the website to familiarize the cardholder with his rights and responsibilities.

The reason for requesting a refund must be stated from the following:

The merchant sent the wrong product

There is a defect in the product.

The product was damaged during the shipping process

The product has been manipulated.

The return period is 3 days, provided that the product is not opened and is in its original condition, and the customer bears the associated costs (no product is replaced and returned after removing the original packaging)